Вопрос № 1072234 - Английский язык

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1_______
2_______,
Thank you very much for your order for:
2 horizontal drilling machines – catalogue no. 79/B.
These 3_______ immediately upon receipt of your remittance for £375, as per enclosed pro-forma invoice.
4_______,
R. A. Mason

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22 January, 2009
1_______,
2_______ of January 21, I am pleased to confirm that we are ready to accept your order and do business with your company. We acknowledge receipt of your order No 5478. It is being processed at the moment and will be delivered to you within a week.
We are looking forward to 3_______ with your company. If you require any further information, please do not hesitate to contact us.
4_______,
Anna Black

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1_______,
Dear Sirs,
We have received your letter of 20th December, this year, and are puzzled by your decision to prolong for only one month guarantee period for the generator which broke down owing to manufacturing defects.
2_______ to Clause 7 of our contract providing for the prolongation of the guarantee period, if the equipment breaks down owing to the defects of the manufacturing plant for the period during which the equipment stood idle.
3_______ that we duly informed you about the breakdown of the generator. Your representatives, however, arrived at the plant after a big delay as a result of which the generator was put into operation only two months after its breakdown.
Moreover we are surprised at your refusal to compensate us fully for the losses caused by the idle time of the generator.
Under our contract the Customer has the right to make a claim if the equipment fails due to the above reasons.
4_______, we would like to resume our talks and to finalize the date of the expiration of the guarantee period and to solve the matter of full compensation of our losses.
Yours faithfully,
Mr Brown

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14 September, 2009
1_______,
We have received your letter in which you inform us about the breakdown of the generator and request us to eliminate immediately the defects which caused this failure.
2_______ that under our contract signed on a “turn-key” basis, the operation of the station during the guarantee period is carried out by the Customer’s personnel who are responsible for the strict observance of the operation instructions.
The representative of the manufacturing works, who immediately arrived at the plant, informed us that he had examined the generator in the presence of the engineer and had come to the conclusion that the generator failed because your personnel had seriously infringed the operation instructions.
As the damage to the generator is serious, the representative of the manufacturing works finds it advisable to replace some of its parts.
3_______ arranging talks without delay so that we could discuss the delivery of additional parts for the generator, their erection and adjustment.
4_______,
Mr Parker

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