Заполните пропуски в письме следующими фразами и предложениями:
1_______,
I am writing following a recent visit to the Oldbury Sports Centre. 2_______.
Although they were generally polite and helpful, the members of staff seemed to lack basic sports knowledge. None of them could offer any advice to me on choosing a squash racket. I suggest you send your employees on suitable training courses.
3_______. I understand that repairs need to be carried out. However, when I called for information the day before my visit, the receptionist did not mention that the pool was closed. If I had known, I would have visited the sports centre at another time.
Finally, offering lessons in different sports is a good idea, but I found them to be very expensive. The prices should be lower, and more sports should be offered. I was disappointed that windsurfing was not available.
I hope you will take these points into consideration.
I look forward to hearing from you.
4_______,
Philip Evans
Dear Sir/Madam
I would like to express my disappointment with the service I received
Another cause for complaint was that the swimming pool was closed
Yours faithfully