Заполните пропуски в письме следующими фразами и предложениями:
April 11, 2008
1_______,
I am writing in connection with my order for the books written by Jack London. As you can see from the enclosed copy of my order, I wanted the books with hard cover and paid the higher price for them. The books which I received are softcovered and cost less.
2_______. I would be grateful to you if you could fulfil my order as soon as possible.
3_______.
Yours faithfully,
4_______
Dear Sirs
I hope this small misunderstanding will be settled in a short time
I look forward to hearing from you
Kate Smirnova