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6th October, 2000
1_______,
Our order nos. 6531, 6687, 6866 and 6892
2_______.
Each of the four orders listed above has arrived later than the date stipulated, and order no. 6892 was delayed by almost a month, with the result that we have had to reduce production by some 5 per cent.
We cannot possibly allow this situation to continue, and are sorry to have to tell you that unless you can guarantee to deliver supplies by the dates specified in future orders, we will be forced to look for another supplier.
3_______.
Yours faithfully,
4_______
Dear Sirs
As we have repeatedly pointed out to you, prompt delivery on your part is essential if we are to maintain satisfactory stock levels and fulfil our production schedules.
We hope to hear from you very soon.
Peter Morag