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Moscow, 2nd June, 2001
1____________,
Special Cluster Drilling Machine. Order No. 19086
We 2_____________ you that our Clients have experienced serious trouble with the above machine.
After a short period of operation the teeth of two bevel gears and one wheel were crushed and the second wheel was broken. We enclose 4 photos illustrating these defects.
As the machine was brought to a standstill due to this damage, our Clients were compelled to manufacture 3____________ in order to prevent delay in production.
We enclose a statement showing the expenses incurred by our Clients in manufacturing one bevel gear with shaft, another bevel gear and two wheels as well as the cost of dismantling the machine, assembling and fitting the new parts. The expenses of our Clients amount to Ј 10,000 and we shall be glad to receive your remittance of this amount in due course.
4______________,
Mr Pirogov
Enclosure.
Dear Sirs
regret to inform
replacement parts
Yours faithfully