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Dear Sirs,
Your letter of 18th April, 2005, was duly noted. The 1 _______ you returned us are indeed 2 _______. We have to admit that these defects were overlooked by our 3 _______ and offer apologies for the oversight.
We are sending you new shirts as a replacement this week by air, carriage 4 _______, and would ask you to confirm their receipt by fax.
If any other problems arise, please do not hesitate to contact us in the shortest possible time.
Yours faithfully,
D.A.Leary
shirts
defective
controller
paid