Вопрос № 284366 - Английский язык

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Monika
“I work six days a week, including evenings. In this job you need to be well organized and efficient. I plan the menus with the chef, handle the day-to-day running of the business, do the accounts, and manage a team of ten. The only part of the job I don’t like is dealing with the customers’ complaints.”
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How many people is Monika responsible for?

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Milan Havel
“My name is Milan Havel and I’m an assistant manager at the Hotel Ambassador in London. There are two assistant managers, and one of us is always on duty at busy times. The general manager has overall responsibility, of course, and we report directly to her. We are responsible for the day-to-day running of the hotel. We plan the work schedules, manage the accounts, and deal with any problems to do with staff or guests.
We have a staff of about 100 people. Basically, there are four departments, each with its own manager. Firstly, there’s front of the house – that’s receptionists, the people who deal with our guests on a daily basis. Then there’s housekeeping – all the services to do with the rooms. Then the banqueting and conference manager who organizes all the events that take place in the hotel. And finally, there’s the food and beverage manager.”
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What is Milan Havel responsible for?

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Ramon
“What I like about my job is that every day is different. I’m part of a team and we all get on well. I have to check quests in and out of the hotel, take reservation, and sort out problems. I enjoy dealing with people – except the ones who are rude. For a job like this, you need to be a sociable person and to be diplomatic.”
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What people doesn’t Ramon like?

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Alex
“When I’m on a tour, I’m my own boss, and I really enjoy that. You need to be calm and resourceful for this job. Basically, I’m responsible for making sure that the tour goes smoothly and that people enjoy their holiday. I check the transport arrangements, organize the accommodation, tell people what’s happening each day, and deal with any problems. The only negative thing is that it’s a big responsibility.”
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How many negative things are there about Alex’s job?

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Eugenie Blanco
“I left Venezuela after High School and went to the States and did a two-year business course. Then I worked in an oil company for about four years. My first job was as a receptionist, but then they asked me to replace a senior secretary. Then I moved to London and worked for Marks & Spencer.
When I came to France, I got an ordinary secretarial job at the Venezuelan Embassy. But two weeks later they asked me to be a secretary to the Ambassador! I did that for four years here in Paris. Then I decided I would like to work at the airport for Venezuelan Airlines. I started the job and soon after they told me to go and work as a senior secretary in the Head Office. After that I joined the Herald Tribune – it’s been nine years now. They wanted someone with Spanish mother tongue, good English and a knowledge of French. I love the job.”
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When did Eugenie Blanco begin to work for the Herald Tribune?

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Julia Thomas
“My restaurant is called “Vienna”. Ten people work here. I am the owner. I go to the restaurant at four o’clock in the afternoon. The waiters arrive at half past four. They set the tables and tidy the kitchen. The chef, Pierre Rousseau, comes at five o’clock. He prepares the food for evening. The restaurant opens at six o’clock. Many people eat here because the food is good. The restaurant closes at one o’clock in the morning, and at half past one me, the chef and the waiters go home.”
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What is the main task of the waiters?