Установите последовательность пропущенных слов и выражений.
November 5, 2008
1_______,
2_______ that the service you received from our company was not up to the usual standard. Unfortunately, a lot of our regular maintenance staff have been ill recently and we had to employ temporary workers. We appreciate the time you have taken to bring this matter to our attention and as we value our good customer relations, we are willing to give you one week’s fee maintenance. 3_______ for any inconveniences caused.
4_______,
Thomas Guide
Dear Mrs Clause
We are very sorry to hear
I apologize again
Yours sincerely