Определите правильную последовательность фраз диалога, представленного ниже. Впечатайте номер фразы, которая будет 1-й в диалоге.
A = manager B = customer
0 A: OK, what seems to be the problem?
1. B: Well, no. I’m afraid I haven’t. I’m sorry.
2. А: So, you haven’t?...
3. A: We can’t give a refund without a receipt, I’m afraid.
4. B: Well, they weren’t very clear.
5. B: …and I think it’s … um … broken.
6. A: Uh-huh.
7. A: Did you read the instructions?
8. B: I’m sorry about it, but I bought this electric toothbrush from your shop…
9. A: Right. Have you got the receipt?
10. B: Er, can I get my money back?