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25 June, 2011
1_______,
Supply of electric fittings
We received today the electric light fittings we ordered from you on 25th May.
Three of the boxes reached us 2_______, but when we unpacked the fourth, we found a large number of breakages. As the fittings appear to have been carefully packed, it would seem that the breakages have been caused by rough handling in transit.
3_______ and shall be glad if you take the matter up with the railway authorities. Replacements will of course be needed and we hope you can arrange for these to be sent within the next few days.
4_______,
W. Martin
Manager
Dear Mr Wright
in perfect condition
We enclose three lists of the damaged fittings
Yours sincerely