Дополните диалог: Interviewer: How do you do Ms Holdsworth: How do you do Interviewer: 1_______. Sit...: ответ на тест 867586 - Английский язык

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Interviewer: One hears over and over again that what a modern enterprise needs is a good manager. What do you think of the problem?
Adams: The importance of a good manager can’t be overestimated.
Interviewer: What do you think makes 1_______?
Adams: First of all high standards of professional knowledge and personal conduct.
Interviewer: What personal traits must a good manager have?
Adams: A good manager must be flexible, must have confidence in himself and others, and 2_______. Besides, he must have leading ability.
Interviewer: I see, and what 3_______ should managers have?
Adams: Managers must know how to set up goals and how to achieve them, how to divide work and how to coordinate the activities of individuals.
Interviewer: Management is often called the art of getting things done through people. What’s your point of view on the essence of management?
Adams: The essence of management is to create an environment where individuals, working together, can perform effectively and efficiently. Nowadays, managers must be more skilled in handling people.
Interviewer: Yes, managers must understand that 4_______ are a very important part of any business.

Дополните диалог:
Interviewer: One hears over and over again that what a modern enterprise needs is a good manager. What do you think of the problem?
Adams: The importance of a good manager can’t be overestimated.
Interviewer: What do you think makes 1_______?
Adams: First of all high standards of professional knowledge and personal conduct.
Interviewer: What personal traits must a good manager have?
Adams: A good manager must be flexible, must have confidence in himself and others, and 2_______. Besides, he must have leading ability.
Interviewer: I see, and what 3_______ should managers have?
Adams: Managers must know how to set up goals and how to achieve them, how to divide work and how to coordinate the activities of individuals.
Interviewer: Management is often called the art of getting things done through people. What’s your point of view on the essence of management?
Adams: The essence of management is to create an environment where individuals, working together, can perform effectively and efficiently. Nowadays, managers must be more skilled in handling people.
Interviewer: Yes, managers must understand that 4_______ are a very important part of any business.

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Michael Volkov: Good morning. 1_______?
Peter Brown: Good morning. You’re an Italian company, aren’t you?
Michael Volkov: No, actually we’re Russian. 2_______.
Peter Brown: I’m afraid, I don’t think I know your products.
Michael Volkov: It’s our first time at a British trade fair.
Peter Brown: I’d like to have a look at your 3_______. Can we make an appointment some time later for today?
Michael Volkov: With pleasure, Mr…?
Peter Brown: Brown. Peter Brown. 4_______. We’re a large chain of office furniture stores here in the UK.
Michael Volkov: How do you do? I’m Michael Volkov.
Peter Brown: How do you do?
Michael Volkov: Now, let me look at my diary. What about 3 o’clock this afternoon?
Peter Brown: 3 o’clock is fine.
Michael Volkov: Good. I look forward to seeing you then.

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Mr. Sikorski: You are one of the leading 1_______ on management. 2_______?
Mr. Sage: Basically it’s a functional form of organization with departments for Marketing, Production, Finance and so on.
Mr. Sikorski: If I’m not mistaken, this form is more common for small firms, isn’t it?
Mr. Sage: Yes, it is. As the firms become larger and more complex departmentalization by product, territory or customer may be more effective.
Mr. Sikorski: I see. Organization structure also includes an idea of relationship between the positions and people who hold the positions. What can you say here?
Mr. Sage: 3_______.
Mr. Sikorski: Yes, but as far as I know, the line organization works only for small companies. Large companies need people who are not a part of the chain of command.
Mr. Sage: That’s right. Large companies need people like lawyers, financial and other experts whose jobs are known as staff positions. Large companies use a line and staff organization structure.
Mr. Sikorski: And what span of management is best?
Mr. Sage: You’ve raised the most difficult question I must say. There is no one answer to it. In general, a broad span of management reduces a total number of managers but a narrow span makes possible close supervision.
Mr. Sikorski: What’s the most typical management hierarchy in the US companies?
Mr. Sage: Typically, there are three levels within management. They are supervisory managers, middle managers, and top managers.
Mr. Sikorski: What’s your idea of a 4_______ business?
Mr. Sage: I, personally, believe that business is well managed if everyone has a clear idea of what his or her job is.
Mr. Sikorski: I can’t agree more with you.

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Secretary: Mrs. Anne Lucas’ Shoes. Good afternoon.
Martin: 1_______. It’s Martin Reyser.
Secretary: I’m sorry, Mr. Reyser, he’s on the other line at the moment. Will you hold?
Martin: Yes, OK, thank you… Jeff? Hello, it’s Martin.
Jeff: Oh, hi, Martin. What’s so urgent?
Martin: 2_______. I think I’ve got something good for you.
Jeff: A new supermarket chain?
Martin: Better than that, our partners want to know more about our 3_______ range. 4_______. I met one of them in the shoe store. He was interested in our models. He liked them very much, so we chatted briefly and that was it.
Jeff: Wonderful. Anyway, Martin, I’ll be on the next plane tomorrow morning. Can you pick me up at the airport? I’ll ring you quickly from the Heathrow.
Martin: Sure.
Jeff: And thanks again. If things go well, it will be a real breakthrough.
Martin: I’ll get the champagne ready.
Jeff: Do that – but don’t open it yet! See you tomorrow.

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Clerk: Amtrak. 1_______?
John: I’d like to book one ticket to New York.
Clerk: One-way or round-trip, please?
John: 2_______.
Clerk: When would you like to leave and to come back?
John: The day after tomorrow. And I have to return on Sunday next week.
Clerk: Which train, please?
John: 3_______ there is a train that leaves for New York at about 10 a.m. I’d rather take this one.
Clerk: Do you prefer a smoking car or a car for nonsmokers?
John: For nonsmokers, please.
Clerk: So I’ll reserve for you one ticket for the 9.45 Saturday train. And what about your way back? There is a train arriving here at 8.20.
John: That suits me all right. 4_______. When is the train arriving in New York?
Clerk: At 12.20. Your name, please?
John: John Smith. How much is it totally?
Clerk: 103 dollars.
John: Where can I get the tickets?
Clerk: At the railway station, window 5.