Дополните диалог: Interviewer: In this part of the interview I’d like to ask each of you in turn wha...: ответ на тест 1072380 - Английский язык

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Interviewer: In this part of the interview I’d like to ask each of you in turn what you consider to be the three most important qualities for a good manager. Perhaps we could hear your ideas first, Mr Dawson.
Mr Dawson: Well, I think that at present 1_______ is the ability to deal with other people. I know that we are a manufacturing industry but I feel very strongly that we also have a great responsibility towards our personnel. Secondly, well, let me see ... yes, in my opinion, the second most important quality must be the ability to talk to our personnel about their jobs, their futures, their problems, etc., to be able to relate to them, you know. And, thirdly, well ... I suppose I’d put adaptability as the third most important quality. I think that fits in with the other two points I mentioned to give my idea of 2_______.
Interviewer: Well, thank you for your opinions, Mr Dawson. Perhaps, we could hear your views now, Mr Ellis.
Mr Ellis: Well, I consider the present situation requires a rather different approach to the whole question of management and, therefore, different qualities for managers. I believe that a good manager is one who can persuade people that his way is right. Isn’t that why he is a manager? Getting people to accept his decisions and to follow his leadership that, in my view, is the mark of a good manager. Secondly, I feel that he should be firm with his people. That’s how they’ll come to respect him. And thirdly, I’m of the opinion that he should be 3_______. In this day and age the pressures and strains are so great that only the fittest can survive, and those are the ones that should be the managers. Mentally competent, of course, but physically competent also.
Interviewer: Well, thanks, Mr Ellis. Could we hear what you think, Mrs Merton?
Mrs Merton: Yes, certainly. I think my views, probably, represent a mixture, or synthesis, of my colleagues’ opinions. The most important quality is, in my opinion, the ability to think flexibly, to find new answers and new solutions. Secondly, I feel that as managers we should be able to handle people, as I am sure that for the company good labour relations means a happy and secure future. But this doesn’t mean that we should be too lenient, nor too 4_______. Now, the third quality should be, in my view, the ability to direct and control people effectively.
Interviewer: Well, thank you all for your opinions.