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17th September, 2002
1_______,
Our order no. VF449766 of 4Ju1y 2002
2_______.
However, we have to point out that these articles were ordered subject to their arriving here by the end of August. Since they did not reach us until 14 September, we have been hard pressed to meet our commitments to our own customers.
3_______. We must, therefore, insist that you observe delivery deadlines for future orders.
4_______,
Mark Thomas
Dear Sirs
The goods ordered under this number arrived today in good condition, and your invoice has been checked and found correct.
As you will no doubt understand, a recurrence of this situation could well result in our customers placing orders elsewhere, and this is a risk we are unwilling to take.
Yours faithfully