Заполните пропуски в письме.
1_______
Dear Sirs,
2_______. We are pleased to hear that the goods ordered under your no. VF449766 arrived in good condition, but must apologize for their delayed arrival.
We have looked into the matter, and have found that the delay is due to a minor fault in one of our machines, which has now been rectified. 3_______.
Once again, please accept our apologies for this delay.
4_______,
Peter Jones
20th September, 2002
Thank you for your letter of 17 September.
We can assure you that future orders from you will be dealt with promptly, and that consignments will reach you by the dates stipulated.
Yours faithfully