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Mr. Klimov: One hears over and over again that what a modern enterprise needs in a 1_______. What do you think of the problem?
Mr. Sage: The importance of a good manager can’t be overestimated.
Mr. Klimov: What do you think makes a good manager?
Mr. Sage: First of all 2_______ and personal conduct.
Mr. .Klimov: What personal traits must a good manager have?
Mr. Sage: A good manager must be flexible, 3_______, and keep a sense of proportion. Besides, he must have a leading ability.
Mr. Klimov: I see, and what professional skills should managers have?
Mr. Sage: Managers must know how 4_______ and how to achieve them, how to divide work and how to coordinate the activities of individuals. They must know how to take corrective action if the organization is not progressing towards its goals.
Mr. Klimov: Management is often called the art of getting things done through people. What’s your point of view on the essence of management?
Mr. Sage: The essence of management is to create an environment where individuals, working together, can perform effectively and efficiently. Nowadays managers must be more skilled in handling people.
Mr. Klimov: Yes, managers must understand that human resources are a very important part of any business. The manager’s job is very interesting, isn’t it?
Mr. Sage: Yes, and given the opportunity I would choose the same career, again.
good manager
high standards of professional knowledge
must have confidence in himself and others
to set goals
