Вопрос № 223690 - Английский язык

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HOWARD & PRATT
Ladies’ Clothing
306, 3d Avenue
Chicago, III. 60602
USA

1_______
118 Regent Street
London W1С 37D
UK

November 22nd, 2000

2_______:
Thank you for your delivery of dresses which were ordered on Nov. 4, 2000. However we wish to draw your attention to two matters.
1. Concerning the red dresses supplied: one lot of 100 (size 12) included clothes of a lighter red colour than the other sizes. We are returning them, and would ask you to replace the whole lot by 100 dresses (size 12) in the correct colour.
2. As far as your charges for air freight are concerned, we agree to pay the extra costs which you invoiced. However your costs for packing and insurance must have been lower for air cargo, and we request you to take this fact into consideration and to make an adjustment to the invoice amount. 3_______.
We look forward to your dealing with these questions without delay.

4_______.

P. PRATT, Jr
(P. Pratt)
Buyers

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JACKSON & MILES
118 Regent Street
London W1C 37D
UK

HOWARD & PRATT
Ladies’ Clothing
306, 3d Avenue
Chicago, III. 60602
USA

1_______

2_______:

The colour of the dresses about which you complain is indeed lighter than it should be. Please accept our apologies.
3_______. Alternatively you may keep this lot for sale as seconds at a reduced price of $1,120.
You are perfectly correct in saying that packing and insurance costs are normally less for cargo sent by air. May we remind you, however, that your request to send the goods by air was made at short notice. It was not possible for us to use the lighter air freight packing materials, as most of the dresses were ready for shipment by sea freight.
Furthermore, our insurance is on an open policy at a flat rate, and depends on the value of the goods, not the method of transport. For these reasons our invoice No. 14596 dated 15th Nov., 2000 is still valid, and we look forward to receiving your remittance when due.

4_______,

D.A. Leary
Manager Export Department
Seller

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Dear Sirs:
The colour of the 1_______ about which you complain is indeed lighter than it should be. Please accept our apologies.
We are sending you a new lot materials by air this week, and would ask you 2_______ the faulty clothes at your convenience, carriage forward.
It was not 3_______ for us to use the lighter air freight packing materials, as most of the dresses were ready for shipment by sea freight.
Furthermore, our insurance is an open policy at a flat rate, and depends on the value of the goods, not the method of transport. For these reasons our invoice No.14596 dated 15th 4_______ 2003 is still valid, and we look forward to receiving your remittance when due.
Yours faithfully
D.A.Leary

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Dear Sirs,
Thank you for your delivery of men’s shirts, which we ordered on 24th March, 2005. At the same time we would like to draw your attention to the following.
After examination of the shirts we discovered some 1_______ defects:
- there are oil stains on 12 shirts;
- the colour of 2_______ of 5 shirts does not match the colour of these shirts;
- one shirt is in a different 3_______.
We are returning defective shirts by separate mail, carriage forward, and would ask you to replace them by 4 _______ in the colours and sizes specified below:
Size                        Colour                      Quantity
15                           white                         9
17                           white                         1
14                           blue                           6
16                           blue                           2
We would appreciate a prompt reply.
Yours faithfully,
P. Pratt, Jr

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Dear Sirs,
Your letter of 18th April, 2005, was duly noted. The 1_______ you returned us are indeed 2_______. We have to admit that these defects were overlooked by our 3_______ and offer apologies for the oversight.
We are sending you new shirts as a replacement this week by air, carriage 4_______, and would ask you to confirm their receipt by fax.
If any other problems arise, please do not hesitate to contact us in the shortest possible time.
Yours faithfully,
D.A.Leary

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Dear Sirs,

Account No. 638/hrs/0078/Invoice 1_______

I regret to inform you that the above invoice contains 2_______.
It is almost certainly the case that the figure in the invoice for the total has been multiplied by a hundred. In view of our long-standing dealings with your company, I am convinced that you 3_______ me to pay $98,000 for the last delivery of switches and electrical components.
I would very much appreciate receiving a more reasonable invoice. Otherwise we plan to withdraw our next order with your 4_______.
Yours faithfully,
Jim Brown